Privacy, and Terms of Service

Last updated: August 2026

1. Who we are

BreezyCV provides CV-writing services to jobseekers in the United Kingdom.

The data controller responsible for your personal information is:

Legal name: Thomas Brian Bailie
Trading name: BreezyCV
Email: tom@breezycv.com

“BreezyCV”, “we”, “us” and “our” refer to the business identified above.

2. Information we collect

Depending on how you use BreezyCV, we may collect:

Your name, email address, telephone number and general location.
Your employment history, education, qualifications, skills and achievements.
Information about the roles, employers and sectors you are targeting.
Job advertisements or job descriptions you send to us.
Your existing CV, cover letter or other documents you upload.
Your responses to our CV questionnaire.
Correspondence, feedback and revision requests.
Order, payment and transaction records.
Technical information needed to operate and protect the website, such as browser, device, security and basic usage data.
Any other information you choose to provide for your CV.

Please do not provide information about another person unless you have their permission and it is genuinely needed for your CV.

3. Sensitive information

A CV does not normally need to include information about health, disability, ethnicity, religion, political opinions, trade-union membership, sexual orientation or other particularly sensitive matters.

Please do not provide this information unless it is genuinely relevant and you want it considered. If processing sensitive information is necessary, we will identify an appropriate lawful basis and, where required, ask for your explicit consent.

Do not include full referee contact details unless we specifically request them.

4. How we use your information

We use your information to:

Assess your request and take steps towards providing a CV-writing service.
Research the roles or sectors you are targeting.
Analyse, structure, write, check and format your CV.
Prepare and provide your preview.
Make requested corrections or agreed revisions.
Deliver your final documents if you decide to purchase them.
Communicate with you about your request or order.
Process payments and maintain transaction records.
Respond to questions, complaints and data-rights requests.
Protect the website and service against fraud, misuse and security threats.
Meet our legal, tax and accounting obligations.

We will not sell your personal information.

We will not use the personal information in your CV or questionnaire to train general-purpose artificial-intelligence models.

5. Our lawful bases

We rely on the following lawful bases under UK data-protection law:

Steps before entering into a contract and performance of a contract
We use the information you provide to prepare your requested preview and, if you purchase the service, to provide the final CV and related services.

Legal obligation
We retain certain payment, accounting and business records where the law requires us to do so.

Legitimate interests
Where appropriate, we use limited information to operate and secure our website, prevent misuse, maintain appropriate business records and improve the reliability of our service. We consider the effect on your rights before relying on this basis.

Consent
We rely on consent where the law requires it, including for optional marketing communications or certain uses of sensitive personal information. You may withdraw consent at any time.

6. Use of technology and artificial intelligence

BreezyCV uses technology, which may include artificial-intelligence tools, to help analyse the information you provide, research target roles, organise content and prepare draft wording.

Your information is not submitted to an ordinary public chatbot account.

If every CV receives human review:
A suitably experienced person reviews every CV before the preview is provided. The reviewer checks the document for accuracy, relevance, structure, clarity and natural language. Technology supports the writing process; it does not replace our responsibility for the service.

If the process is not always human-reviewed:
Some stages of the service are automated. You will be told clearly before submitting your information whether your chosen service includes human review.

BreezyCV does not make automated decisions about your eligibility for employment, credit or any other matter producing legal or similarly significant effects.

You remain responsible for checking that your completed CV accurately reflects your experience, qualifications and achievements before sending it to an employer.

7. Service providers and sharing

We use carefully selected service providers to operate BreezyCV. They may process information only as needed to supply their services to us.

We may also disclose information:

To professional advisers where reasonably necessary.
To regulators, courts, law-enforcement bodies or public authorities where required by law.
In connection with a sale or restructuring of the business, subject to appropriate confidentiality and data-protection measures.

We do not share your CV with recruiters or prospective employers unless you separately ask us to do so.

8. International transfers

Some service providers may process information outside the United Kingdom.

Where personal information is transferred to a country without UK adequacy regulations, we use an approved safeguard where required, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or another lawful transfer mechanism.

You may contact us for more information about the safeguards applying to your information.

9. How long we keep information

Our standard retention periods are:

Incomplete questionnaires: 30 days after the last activity.
Completed questionnaires and previews that are not purchased: 90 days after the preview is delivered or the customer declines.
Purchased CV files and related correspondence: 12 months after final delivery, unless a longer support period has been agreed.
Customer-service and complaint records: 12 months after the matter is closed.
Payment, invoice and accounting records: 6 years, or another period required by law.
Website security records: 12 months.

After the relevant period, information is securely deleted or anonymised unless it must be retained for a legal claim, regulatory matter or another documented legal reason.

These periods must be changed if they do not match BreezyCV’s actual systems and deletion procedures.

10. Security

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure.

These measures include access controls, multi-factor authentication, encryption, restricted staff access, and provider due diligence.

No internet service can guarantee absolute security. If we become aware of a personal-data breach, we will assess it and notify affected individuals and the Information Commissioner’s Office where the law requires us to do so.

11. Customers under 18

BreezyCV services are intended to be purchased by people aged 18 or over.

If a CV is required for someone under 18, a parent or legal guardian must place the request, act as the customer and confirm that they are authorised to provide the young person’s information.

12. Marketing

We will send marketing emails only where we have an appropriate lawful basis.

Marketing consent is optional and is not required to receive a CV preview or purchase a service. Every marketing email will contain an unsubscribe option.

Service communications about a request, preview, payment or order are not marketing messages.

13. Cookies and analytics

BreezyCV uses only necessary cookies to operate and secure the website.

With your consent, we may also use analytics or advertising cookies to understand website use and measure marketing campaigns. You can accept, reject or change your preferences through our cookie controls.

14. Your rights

Depending on the circumstances, you may have the right to:

Ask for access to your personal information.
Ask us to correct inaccurate or incomplete information.
Ask us to delete information.
Ask us to restrict how information is used.
Object to certain processing based on legitimate interests.
Receive certain information in a portable format.
Withdraw consent where processing relies on consent.
Complain about how we use your information.

These rights are subject to legal conditions and exemptions.

To exercise a right, contact hello@breezycv.com. We may need to verify your identity before responding.

You may also complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Telephone: 0303 123 1113

We would appreciate the opportunity to address your concern first, but you do not have to contact us before approaching the ICO.

15. Changes to this notice

We may update this notice when our service, providers or legal obligations change.

The latest version will be published on this page with its revision date. If a change materially affects how we use information already supplied, we will provide additional notice where required.

Terms of Service

Last updated: August 2026

1. About these terms

These terms apply when you ask BreezyCV to prepare a CV preview or purchase a CV-writing service as a consumer.

They explain:

What BreezyCV will provide.
What information we need from you.
How the preview and payment process works.
What happens if a document contains an error.
Your cancellation and statutory rights.

Our legal identity and contact information appear at the beginning of the Privacy Notice.

2. The BreezyCV service

BreezyCV creates personalised CVs using the information supplied by each customer.

Depending on the service selected, we may:

Assess your existing CV.
Research a vacancy, role or employment sector.
Select and organise relevant information.
Write and format a new CV.
Prepare a covering letter or other separately described item.
Provide the final CV in Microsoft Word and PDF formats.

The exact inclusions, price and expected turnaround will be shown before you submit your request.

3. The free-preview process

Starting or completing a BreezyCV questionnaire does not oblige you to buy a CV.

The process is:

You provide the information reasonably needed to prepare your CV.
BreezyCV prepares a preview based on that information.
We send you watermarked read-only pdf copy of your CV.
You review the preview and decide whether to purchase the final documents.
If you decline, you owe nothing.
If you accept and pay the displayed price, we provide the final Word and PDF documents without the preview restrictions.

No payment-card details are required to request a preview.

Submitting information authorises BreezyCV to use it to prepare the requested preview, but it does not create an obligation to purchase.

4. Information you provide

The quality and accuracy of the CV depend partly on the information you provide.

You agree to take reasonable care to provide accurate information about:

Employment and dates.
Education and qualifications.
Skills and professional memberships.
Responsibilities and achievements.
Target roles and job requirements.

You must not knowingly provide false or misleading information or material that infringes another person’s rights.

We may ask questions where information is unclear, incomplete or contradictory. A stated delivery period will not begin until we have enough information to proceed.

BreezyCV will not knowingly invent qualifications, employment, achievements or experience.

5. Turnaround

We normally provide the first preview within two working days after receiving all information reasonably required for the selected service.

“Working day” means Monday to Friday, excluding public holidays in the United Kingdom.

If we cannot meet an agreed deadline, we will tell you as soon as reasonably possible and provide a revised estimate. If an expressly agreed deadline is essential and we cannot meet it, you may cancel the request without charge.

Turnaround claims must match the capacity BreezyCV can consistently deliver.

6. Reviewing the preview

Please check the preview carefully, including:

Names and contact details.
Employment dates and job titles.
Qualifications and memberships.
Achievements, figures and factual claims.
The role or sector being targeted.

If we have misunderstood, omitted or incorrectly stated information you supplied, tell us and we will correct it without charge.

Unlimited reasonable rounds of corrections and wording feedback is included before you make your purchase decision. A revision does not include changing to an entirely different target occupation or adding substantial information that was not included in the original request.

Additional work outside the included revision may require a new quotation. We will tell you before carrying out any chargeable work.

7. Satisfaction and the decision to purchase

The phrase “see your CV before you pay” means that you may review the described preview before deciding whether to buy the unrestricted final documents.

You are free to decline the preview without giving a reason and without paying a fee.

If you decline:

You will not receive an editable or unrestricted version.
You must not remove or attempt to bypass any watermark or preview restriction.
You must not use, publish, submit or reproduce the preview as a finished CV.

If you decide to purchase, the applicable price will be the price shown when you submitted your request, unless you subsequently asked us to provide additional work and agreed a revised price.

8. Payment and delivery

Payment is requested only after you have received the preview and chosen to purchase the final documents.

Payments are processed securely by STRIPE. BreezyCV does not receive or store your complete payment-card details.

After payment is confirmed, we will supply the final documents to the email address you provided, normally within 12 hours.

Ownership of the final customer documents and the licence described below are provided only after payment has been received.

9. Your right to cancel

You may withdraw your preview request at any time before payment. No fee will be due.

When you purchase the final documents online, consumer cancellation rights may apply. If you ask us to supply the final documents immediately during the statutory cancellation period, we may ask you to:

Expressly request immediate supply; and
Acknowledge that your right to cancel may end once the contracted service has been fully performed.

The checkout must present this information clearly before payment and record your choice.

Nothing in these terms limits any cancellation or refund right provided by law.

10. If something is wrong

BreezyCV will provide the service with reasonable care and skill and in accordance with the description given to you.

If the service does not conform to what was agreed—for example, because we materially misunderstood information you supplied, introduced factual errors or failed to provide an agreed item—contact us at hello@breeztcv.com.

Where applicable, we will:

Correct or repeat the affected part of the service within a reasonable time and without additional charge; or
Provide an appropriate price reduction or refund where repeat performance is impossible or cannot be completed without significant inconvenience.

These remedies are in addition to your statutory consumer rights.

11. Changes of preference

CV writing involves choices about wording, order, emphasis and style. A preference for a different phrase or layout does not automatically mean the service is defective.

However, we want the finished CV to represent you accurately and appropriately. We will consider reasonable feedback under the revision policy explained above.

This section does not reduce your rights where the service was not provided with reasonable care and skill or did not match what was agreed.

12. No employment guarantee

A professionally written CV can improve the clarity and presentation of an application, but BreezyCV cannot guarantee:

An interview.
A job offer.
Employment within a particular period.
Success with an Applicant Tracking System.
A particular decision by a recruiter or employer.

Recruitment outcomes depend on factors outside our control, including the vacancy, eligibility requirements, the accuracy of the information supplied and the strength of other applicants.

Any examples or customer stories describe individual experiences and are not guarantees of future results.

13. Applicant Tracking Systems

BreezyCV uses straightforward formatting and role-relevant language intended to be readable by commonly used Applicant Tracking Systems.

Different employers configure their systems differently. We therefore do not claim that a CV is guaranteed to pass every automated screening process or achieve a particular ATS score.

14. Your final documents

After payment, you may use and edit the final Word and PDF documents for your own job-search and career purposes.

You may:

Send the documents to employers and recruiters.
Upload them to job-search platforms.
Print them.
Update them as your career develops.

You may not:

Resell the BreezyCV service.
Sell substantially unchanged BreezyCV documents as a commercial template.
Copy or represent BreezyCV’s proprietary systems or internal materials as your own commercial service.

Nothing in this section prevents you from using your own personal information or career history elsewhere.

15. Our responsibility

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of rights that cannot legally be excluded.
Failure to provide a consumer service with reasonable care and skill.

BreezyCV is not responsible for recruitment decisions or losses caused by inaccurate or incomplete information supplied by the customer.

We are responsible for loss that is a foreseeable result of our breach of contract or failure to use reasonable care and skill. We are not responsible for business losses suffered by someone using the service mainly for commercial or professional-resale purposes.

16. Events outside our reasonable control

We are not responsible for a delay caused by an event outside our reasonable control, provided that we:

Take reasonable steps to minimise the delay.
Tell you as soon as reasonably possible.
Provide a revised delivery estimate.

If a substantial delay prevents the service from meeting an expressly agreed essential deadline, you may cancel and receive any refund required by law.

17. Complaints

If you have a concern, contact:

Email: hello@breezycv.com

Please include your name, order or request reference and a clear description of the problem.

We will acknowledge a complaint within two working days and aim to provide a substantive response within ten working days.

18. Governing law

If you are a consumer living in the United Kingdom, these terms are governed by the law applying in the part of the United Kingdom where you live.

You may bring proceedings in the courts with jurisdiction where you live. Nothing in these terms removes any mandatory consumer protection available to you.

19. Changes to these terms

The version displayed when you submit your request will apply to that request and any resulting purchase.

We may update these terms for future requests. We will not retrospectively make a material change to an existing agreement without an appropriate legal basis and notice.

20. Contact

Questions about the service or these terms should be sent to:

hello@breezycv.com, or use the contact form below.

Contact

If you have a question about your order, or these terms, please use this contact form to get in touch.